To start the returning process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
If for any reason you are not completely satisfied with the results of one of our Macular Eyewear products, feel free to return the undamaged product, with packaging fully intact, within 30 days, and we will gladly refund your money minus shipping costs and a 10% restocking fee. Due to the variability of the condition itself, the need for a restocking fee is warranted.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 working days.